Last Updated: 2 December 2025
At NeoPulse HQ, we value your trust and are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information.
1. Information We Collect
We collect information to provide better services and marketing experiences.
- Personal Information: Name, email address, phone number, and company details when you fill out forms, subscribe to newsletters, or contact us.
- Automated Information: IP address, browser type, device information, and pages visited (collected via cookies and analytics tools).
2. How We Use Your Information
We do not sell your data. We use it strictly for:
- Service Delivery: Responding to inquiries and providing requested services.
- Marketing: Sending updates, newsletters, or promotional offers (only if you have opted in).
- Improvement: Analyzing website traffic to improve user experience and content.
- Security: Detecting and preventing fraud or unauthorized access.
3. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience.
- Essential Cookies: Required for the website to function.
- Analytics Cookies: We use tools like Google Analytics to understand visitor behavior.
- Marketing Cookies: We may use pixels (e.g., Meta Pixel, Google Ads) to show you relevant advertisements on other platforms.
- Control: You can disable cookies through your browser settings at any time.
4. Sharing Your Data
We generally keep your data internal. We only share it with:
- Service Providers: Trusted third-party tools we use to run the business (e.g., email marketing platforms, CRM systems, hosting providers).
- Legal Compliance: If required by law or to protect our rights.
5. Data Security
We use industry-standard security measures (including SSL encryption) to protect your data during transmission and storage.
Access to your personal data is restricted to authorized personnel only.
6. Your Rights
You have control over your information. You can request to:
- Access: See the personal data we hold about you.
- Correction: Update incorrect information.
- Deletion: Ask us to erase your data (“Right to be Forgotten”).
- Opt-Out: Unsubscribe from marketing emails via the link in the footer of our emails.
7. Contact Us
If you have questions about this policy or your data, please contact us at:
Address: NeoPulse HQ, Maharagama, Sri Lanka
Email: mili@neopulsehq.com